Refund and Cancellation Policy

At Nutflick, we strive to provide high-quality products and a seamless shopping experience. Please read our Refund and Cancellation Policy carefully before making a purchase.

1. Order Cancellations

• Orders can be canceled within 24 hours of placing the order or before the order is shipped, whichever comes first.
• To cancel an order, customers must call Nutflick Support at 8437661855.
• If the order has already been shipped, cancellation will not be possible, and you will need to follow our return process.

2. Refunds

• Eligibility: Refunds are available for items that are damaged, defective, or incorrect upon arrival.
• Request Process: To request a refund, please contact us within 7 days of receiving your order. Include a description of the issue and, if possible, a photo of the product.
• Processing: Once approved, refunds will be processed within 7-10 business days. The refunded amount will be credited to your original payment method.

3. Returns

• Return Eligibility: Only items that are unopened, undamaged, and in their original packaging are eligible for return.
• Return Process: Contact our support team to initiate a return. Please note that customers are responsible for return shipping costs.
• Return Window: Returns must be requested and shipped back to us within 14 days of receiving your order.

4. Non-Refundable Items

The following items are non-refundable:

• Perishable goods, including dry fruits that have been opened or tampered with.
• Items on final sale or clearance.
• Gift cards or promotional items.

5. Contact for Refunds & Returns

For any issues regarding refunds or cancellations, please reach out to us at:

Nutflick Customer Support
Email: hi@nutflick.com
Phone: 8437661855